01
SELECT
Choose the product & available option.
Select the item, colour, size or available variant shown on the product page.
HOW ORDERING WORKS
From your selection to your doorstep.
A clear order journey designed around confirmation, preparation, UAE delivery & support.
01 / ORDER JOURNEY
RIMAL UAE
01
Choose your piece
02
Complete your details
03
Order confirmation
04
UAE delivery
Order stages may vary slightly depending on payment method & delivery location.
RIMALTHE PROCESS
Simple enough to understand before you order.
Once an order is placed, it moves through confirmation, preparation & dispatch before reaching the customer.
Each stage exists to make sure the selected item, customer details & delivery information are clear.
02
CHECKOUT
Complete your delivery information.
Enter the customer name, phone number, delivery area and address details required at checkout.
02
03
CONFIRM
Your order details are reviewed.
The selected product & customer information may be confirmed before the order is prepared.
04
DELIVER
The courier contacts you for delivery.
Customers may be contacted to confirm timing, location details & the available payment method.
04
PAYMENT & DELIVERY
Choose the method available for your order.
Available payment options may differ by order, product & location. The options shown at checkout are the options currently available.
01
Cash on delivery
Pay when the order is delivered where cash on delivery is available.
02
Online payment
Complete payment online when this option is shown during checkout or on WhatsApp.
03
Delivery contact
The courier may contact the customer before or during delivery.
COMMON QUESTIONS
Before the order moves.
Will my order be confirmed? +
Order details may be reviewed or confirmed before dispatch to make sure the customer and delivery information are correct.
Can I change my order after placing it? +
Contact support as early as possible. Changes depend on whether the order has already entered preparation or dispatch.
What happens if I miss the courier? +
Contact support or respond to the courier to check whether another delivery attempt can be arranged.
READY TO ORDER
Choose your piece & we handle the next steps.
Explore the current Rimal collection & complete your order through the available checkout options.
Shop Rimal